Mobile Banking news and trends

Earnings Season Underscores Banking’s Shift to Mobile and Digital Channels
Digital-First Banking // April 23, 2025

In the landmark PYMNTS Intelligence study “How the World Does Digital,” thousands of consumers across 11 countries crystallized the continued shift to banking online, especially through mobile channels.  Among the consumer that PYMNTS surveyed, 46.8% surveyed said they’d engaged with mobile banking apps at least weekly,...

From Trading to Saving, Financial Platforms Eye Banking and Neobanks Branch Out
Banking // April 18, 2025

The movement by neobanks to branch into investing and credit card rewards, and investment platforms to branch out into banking, speaks volumes to the appeal of apps as digital front door to a continuum of financial activities. PYMNTS Intelligence has detailed that 60% of millennials, 57%...

Truist Says 80% of Transactions Self-Service as Mobile Banking Surges
Earnings // April 17, 2025

The banking landscape is in flux, and flux sometimes requires patience. That was the news delivered on Thursday’s (April 17) first-quarter 2025 earnings call for Truist, where executives stressed to investors that digital and payments transformation doesn’t always need to be disruptive to be effective....

Revolut Targets Europe’s Rewards Card Market
Credit Cards // April 14, 2025

Revolut is reportedly building a rewards-based credit card that would use the RevPoints points system the company launched in July for use with debit cards. The company’s new points-based credit cards are in the early stages of development, will be available in the U.K. and...

Interviews & Exclusives
66% of Zillennials Use Their Phones as Bank Branch

April 29, 2025
A recent report from PYMNTS reveals that zillennials, the demographic cohort straddling the late 20s and early 30s, are a driving force behind the evolution of digital banking, with a unique blend of tech-savviness and reliance on traditional financial institutions. The study, “Generation Zillennial: Driving Financial Service Innovation,” explores the financial preferences and behaviors of […]

Earnings Season Underscores Banking’s Shift to Mobile and Digital Channels

April 23, 2025
In the landmark PYMNTS Intelligence study “How the World Does Digital,” thousands of consumers across 11 countries crystallized the continued shift to banking online, especially through mobile channels.  Among the consumer...

From Trading to Saving, Financial Platforms Eye Banking and Neobanks Branch Out

April 18, 2025
The movement by neobanks to branch into investing and credit card rewards, and investment platforms to branch out into banking, speaks volumes to the appeal of apps as digital front...

Top Credit Unions Invest in FinTech Partnerships to Speed Innovation

March 21, 2025
Innovation is top of mind for consumers — nearly half of them say they would entertain the idea of switching their allegiance to a financial institution (FI) that serves up...

Quick Reads
Revolut Targets Europe’s Rewards Card Market

April 14, 2025
Revolut is reportedly building a rewards-based credit card that would use the RevPoints points system the company launched in July for use with debit cards. The company’s new points-based credit cards are in the early stages of development, will be available in the U.K. and will be offered for each of its subscription tiers, Sifted […]

Cash App’s Growing Number of Direct Deposits Marks Progress in Expansion Efforts

April 03, 2025
Block’s Cash App is reportedly making progress in its efforts to offer banking services to customers who mostly use the app to make payments. The number of the app’s users...

Chime Debuts Premium Tier and New Banking Features

March 31, 2025
Mobile banking app Chime launched a premium membership program alongside several new features. Chime+ is available exclusively to members who direct deposit, the company said in a Monday (March 31)...

Fifth Third Gains Deposits by Investing in Branches and Banking Platform

January 21, 2025
Ohio-based Fifth Third Bancorp is seeing gains from its investments in new branches in the Southeast U.S. and its digital banking platform. Fifth Third generated year-over-year household growth of 2.3%,...

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