Travelers browsing Airbnb will now see the total price — including all fees and in some cases taxes — in search results, the company said in a Monday (April 21) press release. Airbnb first launched this “total price display” in parts of Europe, Australia, Canada and Korea in...
Airbnb is planning to embed artificial intelligence (AI) throughout its operations to transform guest and homeowner experiences, enabling a “concierge in your pocket,” according to its chief business officer. AI is an “incredibly high priority,” said Airbnb’s Dave Stephenson, at the Human[x] conference in Las...
Artificial intelligence (AI) is making inroads into the travel industry as most consumers now expect seamless travel experiences, and the industry is taking notice. Kayak CEO Steve Hafner told PYMNTS that the company plans to launch AI agents this year to help travelers with everything...
Airbnb is accessed by about 1.6 billion devices per year, according to CEO Brian Chesky, “but we’re not a frequently used app.” To address this, the company is investing in refining its mobile app, streamlining the booking process, and offering a more tailored experience, Chesky...
January 27, 2025
The debut of the new presidential administration, the prospect of AI-friendly regulations and related infrastructure investments — and a planned investment of up to $500 billion into Stargate, a new AI-focused company — helped lead several names within the CE 100 Index higher. The project would represent a significant private sector push into advanced technology, […]
November 27, 2024
It’s fitting to look at PYMNTS’ Provider Ranking of Travel Apps, considering this week is one of the busiest travel periods of the year. Each month, PYMNTS determines the most...
September 23, 2024
The rate cuts are in — and the CE 100 Index has taken note. This past week, the Federal Reserve cut its benchmark Fed Funds rate by 0.5% — the...
August 16, 2024
As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Expedia is...
May 04, 2025
Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. CEO Brian Chesky addressed the use of this tool during the company’s recent first-quarter earnings call, TechCrunch reported Friday (May 2), saying that 50% of customers were already turning to the bot for customer service. “One thing I’ll say about […]
April 21, 2025
Travelers browsing Airbnb will now see the total price — including all fees and in some cases taxes — in search results, the company said in a Monday (April 21) press release. Airbnb...
October 16, 2024
Airbnb has launched a service for potential hosts who are pressed for time. The company’s Co-Host Network lets property owners find help with things like setting up listings, managing bookings and...
September 19, 2024
With some cities suffering housing shortages, Airbnb is eyeing long-term stays. The vacation rental company is focused on expanding its long-term rental business, meaning stays of 28 days or more,...
