Once considered a nice-to-have, instant payments are fast becoming a must-have in the disbursement economy.
According to new PYMNTS Intelligence research, nearly 38% of consumers now receive their nongovernment disbursements via instant payment. This share is up from 4.1% in 2017. The shift isn’t simply about access to faster payments. It also reflects deeper demand for financial control, peace of mind and a digital experience that meets modern expectations.
Why are more consumers gravitating toward instant disbursements? The answer lies in a trifecta of factors: choice, certainty and convenience. Of the consumers receiving funds instantly in early 2025, 27% chose instant payment over other available methods. This share has grown nearly 5% year over year. In categories like borrowing disbursements, where financial urgency is highest, 64% cited immediate need as a reason for choosing instant payouts.
Consumers are also showing a strong willingness to pay for this benefit. Nearly half of disbursement receivers said they would accept a fee to receive their money faster. These findings suggest that instant payments aren’t just about speed — they’re about dependability and the ability to manage daily expenses without delay.
Digital wallets are playing a growing role in this evolution. In January, 15% of consumers received their disbursements most often to a digital wallet, nearly double the rate from a year prior. Wallet-based delivery offers convenience and flexibility, helping users receive and spend money quickly.
No longer a niche feature, instant payments are a defining component of the new digital norm. As this trend accelerates, businesses that fail to provide instant options risk being left behind in an economy that now runs in real time.
The “Money Mobility Tracker®,” a collaboration with Ingo Payments, explores how certainty has joined choice and convenience in the factors driving instant payments into the mainstream of consumer demand.
